I always use your weekend support service as I have no time to do so over the week. Today Stephan helped me with a problem caused by your new format which takes up to much of my AOL screen. In talking with him he told me you are closing down Sat. and Sun. support services. I urge you not not do this. I cannot believe there are not other people like me who need weekend support. Why not have more limited hours but keep Sat. and Sun. service? Please. The weekend support people are always great. Thank you.
This is a rallying cry from customers that seems to be continually ignored by Constant Contact. They are fully aware of the need and have chosen not to supply support on weekends. This is a huge customer service issue for them.
how do i move to 3rd gen editor.
You have got to be kidding that there is no customer service on the weekend!
I agree. It's pretty unfortunate.
I agree as well - their Customer Service availability was much better in the past.
Twice now, I really could have used some live support on Saturday. I work 24/7 it seems and I wish you did too, at least on Saturday.
Uploading photos take a lot of time. Can I be writing my newsletter in Constant Contact at the same time I'm uploading images?
On the weekend it seems my only option to get some help is the community that may or may not respond quickly and may or may not have an answer to my question. Please let me email you when I have a concern outside your regular hours so I don't have to wait and hope to remember it later.
My concerns right now:
1) is there a way to edit drafts on my phone that were started on the computer
2) how do I create a social media post or share my newsletter to social media
3) is there a support email address
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