Jarrad, That's been the answer for over a year. Why not create a poll asking the users to stack rank the improvements we would like to see? Let your users create a Call to Action for your developers. "We're looking into it" is getting kind of stale. When dozens of folks ask for this over the course of more than a year its would seem to be pretty important to us. A date when its going to be implemented would be better than the continual "we're looking into it" I sure its been scoped at this point. Just say you're not going to make any changes so we can stop asking.
p.s. I'm guessing the business or engineering reasons for not having it done at this point are significant but here's a thought. Enhanced auto responder $5. With a user base of 350,000 and a modest 15% penetration that might generate an additional $500,000+ in annual revenue which would more than likely fund the project and make a lot of customers happy. More than half of the customers I manage would sign up for it. "We're looking into it" after a year gets very discouraging to hear. What's the phrase from that Jack Johnson song? "Maybe, pretty much always means no". Happy New Year, Tony
yeah...i will have to go back to my old system if the autoresponder is not expanded. i just signed up for cc and wevereything else is pretty good. but i need multiple autoresponders and separate "join my list" forms for each responder.
I sense that I am not the only one and when I spoke to other coaches what they used, they said they like CC for the ability to create nice looking newsletter but seriously lacked on autoresponders. If you don't plan on doing anything within the next month or so, it would be great to know so that I (we) could take other measures. So far, I've had really great customer service, I'd hate to see it go south based on not being able to let customers know where you are in the process of making changes.
I would also like to have an answer about a more robust autoresponder capability -- so I can make a decision about using a service that meets the needs of my business. PS -- why the runaround on this issue? CC customers like myself, problably prefer to get all the marketing functions under one umbrella. It's a competitive edge for CC. It would be nice to know whether it is being developed and what's the time frame for delivery.
Can you add this feature? When? Super Great idea !!!
Hi everyone! I agree! This is a great idea. I just checked our features request area and having Birthday/Anniversary Auto Responders is a feature that is currently under Review. Hopefully, this will be something that we implement in the future! Keep those great ideas coming! Marissa W. Community & Social Media Support Representative
I am brand new here, and I have to admit I am puzzled by this. It would seem that this type of timed mailing would be at the top of the list, not a secondary thought that is "under review." This is the main reason I am looking for a contact management service. If I cannot contact my customer base at times that are useful for THEM, the entire thing seems a bit pointless. Birthdays, anniversaries, renewal times, and so on are the IMPORTANT times for people; the time they happen to sign up with me is irrelevant. I guess I will keep looking. On the bright side, it's fortunate that I was able to discover this during a free trial.
It seems this would be the prime reason someone would use a contact service,. Constant Contact appears to have lost sight of the fact that contacts should meet the needs of the RECIPIENT of emails and be timed to them, not the sender of emails.
Any updates for this? The links in the reply do not exist any more.
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