Hi MarthaC16 ,
Sorry to hear you are having issues adjusting to the new format. The Add Contacts process is the same as before -- Adding Contacts one by one, several at a time, from a file etc. The layout on that part has just changed with the new interface. As for searching, we have now provided 2 ways to search: 1) a quick search so you can enter the contacts' first/ last name and 2) Advanced Search to be able to filter your searches better. Pelse feel free to try both. Also, you can go to our Contacts Resource Center so you can learn about all the new features.
Hope this helps.!
Thank you for your feedback and ideas, we are gathering information from customers on what they would like to see in the system to make things smoother for what they do. Your feedback is important for us to know how to serve you best! If you go to your contacts tab, and go to Unsubscribes on the left you can select all the information for Export. This isn't exactly all of the information you are looking for but it may be a good start to a printable report you can use.
Please continue to provide us with detailed feedback and vote for other ideas you think would be helpful!
Thank you for reaching out to us, Teena! Below I have provided a link to an FAQ that will give you the steps to sorting your contacts.
How do I sort my contacts?
Within the FAQ it says this "When you are viewing your individual contacts, every column heading can be used to sort through them. Just click on a heading." below I have provided a picture of the heading. You can simple click on Name, Email, Company, City, State and it will allow you to sort alphabetically.
If you have any other questions or feedback, please let us know!
I was told by your chat agent i needed to post this. So hopefully someone will read this and see if this is a Good Fix for All.
I send out an Email marketing letter to 500. 5 opt out. I go to Contacts, Unsubscribed, and those 5 are there. Columns show date I added them, but no date they were removed. I go to my computer where my Original list came from and easily delete those 5 from my master to make sure if i send a letter out from my computer vs Constant contact.
I send out a second email marketing to 445.. 15 opt out. I go to Contacts, Unscribed, and now i see 20 unsubscribed contacts. There is no date indicating what date they opted out. so for me to go to my master list on my computer, I will have to look up all 20 (including the first 5) one at a time.
Next month if I have 10 opting out, then it will be impossible for me to manage my master with making sure i do not ever send opted outs from CC or my master list. I had a fuming person today yelling at me.
Can you add Opted Out Date Column in Contacts Section
Add Unscribed or opted out area on the Email Mareting page where you click on the date of your email and it already shows how many you send to, how many clicked, and what link they clicked on , AND How many didn't open it...
i would lappreciate your at least emailing me that you are working on this.
Thank you for your great feedback! You can actually see your unsubscribed contacts from the Email tab > Reports and in the table below the graph click the number in the Opt Out column for the email you are interested in. We are also working on adding a feature that will allow you to see who has unsubscribed from a uploaded file, so stay tuned for this future update. Please keep providing us with valuable feedback about making the product better and remember to vote for other ideas you think would be helpful.
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