Product Ideas
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Ability to edit embedded links after email has been sent
Hello. I recently sent an email with the wrong embedded link in my newsletter. I was told I could not make a change to the distributed newsletter/email; however I could send a new email to my subscribers with the new link. This solution does not work as the content was exactly the same, just the wrong url was hyperlinked to a word. My hope was CC would allow me to edit the sent email to update the link without having to resend a newsletter. This functionality would be similar to updating a link on a web page but being allowed to keep the same title and same page. Since my email had 'Having trouble viewing this email? Click here' feature, people who receive the email would click the 'click here' and get the newly corrected link. Acknowledged37Allow customization of mobile view
Currently, emails are automatically configured for mobile view. However, this feature has errors and is aesthetically unpleasing. I would love to see the ability to edit/customize both the desktop and mobile views. Acknowledged57Add Search Option to Campaigns
It would be extremely helpful if I could type a couple words to search for in past campaigns. Then I could easily locate the different emails we have used to market past events we are repeating. Thanks! Delivered617Ability to Edit Thank You Page on Survey Landing Pages
Can you please consider adding the ability to customize the message that appears after a respondent clicks submit in the new Survey Pages? In the old survey format, we had the ability to customize the closing message and we miss this feature. All it says now is "thank you, your response has been submitted", but there's lots of opportunity to share a bit of follow-up information here. Thanks for considering our request! Acknowledged36Include skip logic in new survey pages, Set questions to only show based on previous answers
Need the ability in the new Survey page feature to add skip logic functionality to questions. This is currently available in the legacy survey tool. The legacy survey tool should continue to be available for use until current functionality is available in the new survey tool. Acknowledged54Ability to un-enroll from MFA
I couldn't even reply to this without jumping through your 'hoop'. I don't care your reasoning. I think we should have the option of opting out. I now have to figure out how this will work with our elderly people who don't have cell phones. Ridiculous! Did your insurance company demand you do this? Acknowledged169Include a translation button in campaigns
Would be great to have the option of inserting a translation button into email so clients could translate English text into Spanish! Acknowledged115Links opening in the same window as campaign
It is a best practice when linking to any site other than your own, to make it open in a new window so as not to lose the reader. Since this is an email cms, that seems like it would have automatically have been the design. I avoid inserting any links that aren't absolutely necessary because I don't want to lose email readers. Acknowledged33Customize border in template
I wish there was an option to put a border around an entire email to frame it. I want the inner background and outer background colors to be the same (in this case both white) but would like some separation between the two and being able to add a frame or border around the entire email would help break it up. I do not want to use a background pattern or background color other than white. This seems like a very basic design element to provide. Delivered30Line Spacing, Line Breaks for Bulleted and Numbered Lists
Trying to add a bulleted or numbered list I run into multiple problems. First, as users, WE should be able to control the spacing, not you, so there is/isn't a space between a heading and the list points or individual list points. Second, I cannot indent a list without it giving me a blank first item that is not indented. Acknowledged25
