unfriendly web page

0 Votes
I've been a member less than a year and run into a problem each time I try to use the site. Granted some are user error and I have had good help from calling the help line. However, many times when trying to schedule an email or change something, the site will send me on a loop that I can't get off of. I need this type of tool for my business because I am a 1-person counseling practice but so far it's been very frustrating. Today I wanted to check my campaign and see if my scheduling it on facebook a few months ago is still in place. Currently the campaigns button on the top tool bar only gives me a blank page each time. Now I have to go on to other things on my schedule and did not get the information I need.
2 Comments
Patrick_W
Moderator
Status changed to: Open Questions

Thank you for the feedback @PatS4849,

 

Sorry to hear you run into issues with your account.  Is it typically issues where pages won't load correctly?

Candace_M
Employee
Status changed to: Closed - No Action

Thanks for the feedback, and I'm sorry to hear you were having a hard time. At this time we will be marking this as closed. If there are any specific pages you were having a hard time navigating feel free to submit your feedback again.

Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More