I built a win-back automation today and created several emails just the way I want them (created one email twice because the first one was based on an old template I didn't realize wouldn't work in the automation - who knew?). Then I went to activate the automation, and I keep getting an error saying that there are no actions in the "Yes" paths. That is how I want it. All of the decisions are based on whether or not a customer has made a purchase since the last step. If they have, all is well and we'll engage them some other way. If not, then we want to send an email to reach out again. Your system is forcing me to add steps that I don't want just because you think there should be something in the "Yes" path. On top of that, I have used all the available steps for our plan level, so in order to add these steps that I don't want, I have to remove steps that I do want. How absurd is that?
Let me build the automation the way I want it and don't force me to add steps where I don't want them.
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