Why is is so easy to add extras, such as the email preview, but almost impossible to remove them? I accidentally click the preveiw not realizing it would be a $10/month charge. When if said that it would be a charge I looked everywhere to find a way to remove it but the only way it to call and the call wait is sooooooo long! Why would I have to wait more than 20 minutes to have this add on removed? why isn't there a button to remove it? I'm sure I'm not the only one that has done this. So far as a new constant contact user I would NOT recommend this to anyone! It is not an easy program to figure out.