Campaign File Management

0 Votes

Your campaign file management design is pathetic and completely counter-intuitive. The only way to organize old campaigns (which we use as templates for new ones) is filing them in folders, but that does not remove them from the main list. The only way to remove them from the item list is to delete them which sends them to another list, but also removes them from the file folder structure. While they are still accessible in deleted items, they cannot be organized for easy retrieval. And there is no search facility that I can see to at least filter them. So we end up scrolling through hundreds of items to find the one we want.


And I can find no explanation of the difference between deleting and archiving.


Why can't you use a structured file management system like everything else does? Items moved to folders should be removed from the root directory. It's such a simple thing to do.


Hi @DanC040


Thanks for sharing this feedback with us. Does searching for your campaign instead of scrolling help fit your needs? As for the differences between deleting and archiving campaigns: the archive option available in your account allows users to add email campaigns to the embeddable archive widget. We apologize for any confusion this feature may have caused.

Status changed to: Gathering Information
Status changed to: Closed - Not Enough Information

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Read More
What's New?

See the latest Constant Contact product release notes and updates.

Learn More