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Close button missing from feedback screen

0 Votes

can't get rid of this feedback screen really annoying

21 Comments
artsyf0
Rookie
this pop up won’t go away ay
RandyC71
Rookie
This form simply popped up while I was trying to save my work.
Caitlin_M
Administrator
Status changed to: Open Questions

Hi @RandyC71. Do you know what type of form it was? Were you not able to close out of it? 

Caitlin_M
Administrator

Response from @RandyC71:

"I'm sorry, but I don't recall at this point what the form was. That is correct; I could not get out of the form without proceeding with the form."

 

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Thank you! We have reports similar to this. There should be a close button or X in the top right corner but on certain pages in accounts, the X has a white color so it's not visible. If you come across this again, you can hover your pointer in the top right corner until a hand icon appears and then you can close out of the form.

 

EdW173
Rookie
There is no way to close the feedback window without submitting feedback.
LauraB48826
Rookie
i definitely do not like that this white box asking for my feedback popped up in the middle of working on my email campaign. totally disrupted me
kandolina
Rookie
during editing is annoying
Caitlin_M
Administrator
Status changed to: Open Questions

Hi @kandolina. What type of pop up did you receive? Do you remember what it was asking? 

kandolina
Rookie

it was asking to make a comment and share in the community and there was no X to X out of the box - so I put a comment in and then it would not let me out of that box either so I had to re-start the whole program to recover and get back to my work

Caitlin_M
Administrator

Thank you @kandolina. We've seen on some screens that the close X is not appearing (even though it is there). If you hover over the top right corner, the arrow should change to a hand and you can click on this to close the window.

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