Combo box after clicking one's name is not reading using Jaws for Windows screen reader

0 Votes
I am trying to change my business name so need to select my name, then my account. After selecting my name, options are displayed on the screen, but they are not detected by Jaws, my screen reader, making these parts of the site not accessible to customers who are blind.
3 Comments
Frankie_P
Moderator
Status changed to: Voting Open

Hi @AntonioG804 thanks for sharing this feedback with us! We have opened up your idea so other users can weigh in as well.

Caitlin_M
Administrator
Status changed to: Gathering Information

In order to further troubleshoot how the dropdown is displaying on the screen reader, if possible, please provide us with a screenshot of how this appears when accessing My Account. 

Frankie_P
Moderator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Read More
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More