Contact Management

[AndreaS85522]

Hello! I've been really struggling with keeping contacts organized well without any report system or way of checking when the last time emails were opened by the contact unless I go in to each account separately. It would be incredibly helpful to manage our contacts and give them more targeted content. Thanks!

[Beatriz_R]

Hello @AndreaS85522,

Thank you for this feedback! We recently released a new feature called Segments, have you had a chance to try it out yet? It allows for segmentation based on contact engagement such as opening emails or clicking links. Here is an article that goes over how to use it, in case it's helpful to how you want to manage your contacts: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/25205-Define-Your-Own-List-Segments

[Frankie_P]

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.