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Create account specific IP address

0 Votes

Greetings, Constant Contact team,

We are longterm/loyal customers and CC has been terrific. But, we are encountering a growing number of companies where our contacts are located at that:

  • block CTCT's IP address

To counter this type of problem offers dedicated IP addresses assigned to a specific client only.

CTCT's workaround of Whitelisting & Self-authentication is non-viable for us.

I don't want to change services... but this is important (and btw I encountered the same problem with CTCT blasts at the last organization I worked at. A major non-profit I know, migrated to because of this POD)


I have seen posts about this topic in the community forum, and no one from the CTCT end seems to be high enough in the company hierarchy to pursue it. 

 

This service would benefit all and help Constant Contact retain clients. Can someone investigate and get back to us.

3 Comments
Frankie_P
Moderator

Hi @AIACA 

 

What about our current workarounds of whitelisting and self-authentication does not fit your needs? Any further details you can share with us is helpful information to have. As for wanting a dedicated IP address, we apologize, at this time, we do not have plans to allow for dedicated sending IPs. If we hear anything in the future regarding this feature request, we will update the thread.

Frankie_P
Moderator
Status changed to: Gathering Information
 
Caitlin_M
Administrator
Status changed to: Not Currently Planned

At this time, creating account-specific IP addresses is not on our roadmap. If we hear any updates or plans to review the request, we will share them here.

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