Customizable Contact Headers

[CrisG71]

Need to have the ability to change header based on need. For instance, in my case cities and states are not as relevant as country. Yet, I cannot change the columns!

[GenevieveM3]

Would love to be able to see what lists a contact is on from the main contact view list, or be able to easily sort out which contacts are on multiple lists.

[1north]

I would like to be able to see different fields in the contact list than the default. My list is for a club, so I need to know when the membership is about to expire. I don't care when they were added. Is that available or is it something you can add?

[MaryO04]

I had to download all my lists and clean them up in a spreadsheet on my desktop. A simple task like ensuring no duplicates between email lists took a day. I already hear you chirping in and saying but we don't duplicate emails for a contact. YES only if I send out one huge email using all the lists. I send out an email with a salesperson's individual name to their individual email list (the optimum way). There may be duplicates between salespeople's email list (is that surprising?) . Your duplication tools DID NOT MEET my needs. I tried and had to ask for someone to reset my contacts. OBTW they waited two days and reset it back to the wrong lists.

[Caitlin_M]

Hi @MaryO04. I'm so sorry that this happened to you. I see that a member of our upper level support team worked with you to restore contacts. Since they were working with you over email and to eliminate the possibility that there is any kind of miscommunication between us and the agent, I would recommend that you reply to the email they sent a few weeks ago so they can work with you further.  

[MaryO04]

I submitted this as feedback. So I guess this is being treated as a one time thing. So much for submitting feedback

[Caitlin_M]

Hi @MaryO04. I apologize if I misunderstood your feedback. I wanted to make sure that you were assisted properly by our Support team. As Beatriz mentioned above, we are working to improve Contacts and how your contacts can be managed when they are on multiple lists. Keep an eye out for updates!

[CNB408]

Can you add some additional fields for sorting contacts? I would like to be able to sort by how recently contacts in a list have opened an email, sort by engagement, and sort by bounces.

[Caitlin_M]

Hi @CNB408. While we are working on a new contact layout that has more customizable columns, segmenting your contacts by criteria might be the best step for you. You can easily find contacts who opened a specific email or any of your last five email and by their engagement level.

[GrahamL28]

It would be really useful to me to be able to see a contact list with user selectable columns for email lists. A check mark would indicate if the contacts were part of that list. It would make it very easy to vet lists, and add/remove contacts. Right now, when I review my contact list, I have no indication of which email list(s) they have been assigned to.