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Engagement history in contacts redesign

0 Votes

It is really important for me to be able to look at a contact and see if they were sent and opened (or did no open!) my email campaigns. Now it takes lots of time to figure out that information. I am not happy with this change!

4 Comments
Frankie_P
Moderator
Status changed to: Voting Open

Hi @RobinD69980 thanks for sharing this feedback! How would you expect to locate your contact's engagement? Currently you must click into the contact, and then onto the contact's engagement tab to view these details. 

PatR585
Rookie
Not user friendly. Trying to see emails sent/opened by member and can't get there.
Caitlin_M
Administrator
Status changed to: Gathering Information

We are updating the status of this post to better understand the experience when navigating your contacts. How would you expect to locate your contact's engagement? Engagement is located under the contact profile and on the defined tab of Engagement.

Frankie_P
Moderator
Status changed to: Closed - Not Enough Information

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

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