[Events 2.0] Cancel individual ticket instead of whole order

0 Votes

If there are multiple tickets in one registration can one specific ticket be cancelled while keeping the remaining tickets? For example, there is an event where 1 person ordered 2 tickets - they need to cancel only one.

1 Comment
Caitlin_M
Administrator
Status changed to: Acknowledged

Hi @AAyers. At this time, event registrations cannot be edited to remove a single ticket. You will need to cancel the original registration and have them re-register for the single ticket. I'll open this idea up for a feature request. 

 

We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release with the Event tool. 

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