Got a 'How do I' question? Join our live 'Ask a Trainer' session happening now for instant help and pro tips!

Hold Messaging Feedback

0 Votes

hello

i have communicated this a million times on the phone and nothing has changed. i am, like many of your users, an entrepreneur. when i am on hold, music or silence is preferred over the woman who will NOT STOP REMINDING YOU about tools services etc. her talking is disruptive when I am trying to work while on hold. Please turn her off. I don't understand why you think her constant talking is helpful - it's ENOUGH! I'm on hold for over 15 minutes and she keeps talking!  Play music. Simple and not intrusive. Thanks

2 Comments
Frankie_P
Moderator

Hi @ElishaR74

 

Thanks for sharing this feedback with us and have passed on this information to the appropriate teams on your behalf. Please feel free to comment or vote on any of the other open ideas in the meantime to let us know what you would like to see.

Frankie_P
Moderator
Status changed to: Acknowledged
 
Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Read More
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More