I have been a happy customer of Constant Contact for years now – and I especially appreciate your reliable, available technical support. I am creating online courses now using Thinkific and when people sign up for the course I use Zapier to send the email over to my Constant Contact list to get an auto responder series going. The challenge is that if Constant Contact sees that this person is already on another list of mine, it won’t allow them to go into the series… And the person is not entered into my auto responder. It’s very frustrating and right now I’m working woth Zapier to build a workaround for this problem. I’m simply telling you this because it would help to know that I didn’t have to do a multi step Zap to fix this – it would be wonderful if my people could just go in to my series, whether or not they’re already on another one of my lists or not.
Hi everyone, we're updating the status of this idea to more accurately reflect the status of the idea with our engineering team. We can't guarantee a time estimate on when this will be resolved but should indicate some awareness that we have heard your feedback and are continuing to collect further details on this experience.
We are looking for additional details including which plugin is having the issue and if using the workaround of re-adding the affected contacts to the Autoresponder list through the contacts tab. Please comment on this thread with your information so we can forward them appropriately