You would have more customers if you would upgrade your system to just cut and paste from your Word doc, or Pages Doc into Constant Contact E Mail Campaign, instead of re-formatting the entire document word by word, I'm Not as concerned about the actual font but the margins look terrible unless you manually and laboriously enter in each word and split the screen to get margins look aligned on both sides . This is Very Basic and should not be an issue. I spent a long time with your customer service Rep who advised there was no way to keep the margins by cutting and pasting and that it would all have to be entered manually. Hard to believe that is still the case in this type of technology.
We were asking the additional questions originally because we have a few different requests on certain aspects of pasting, such as keeping tabs and indents or issues with the text formatting. We will open this up to get more information on the type of issues being experienced. For any future people finding this request and wanting to add your voice, please leave a comment that gives information on which formatting is being lost. You can also send an email to firstname.lastname@example.org with the Word document you are using so that we can give some additional examples to our product teams.