You definitely have some glitches going on, and it is incredibly frustrating. When I go to contact management to look someone up, sometimes, after i put in an email and click the search link, IT WILL NOT SEARCH. Not sure why this keeps happening, but is not okay on any level.
It's been a couple months since we've heard from you so I'm marking this as closed. If this is still an issue please create a new post or contact our Support Team.
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