Marketing emails sent to incorrect audience

0 Votes

I think it would be useful for Constant Contact to make their content relevant to their audience by only including content for the market they're sending to. I'm sure this can be done with tags, lists, etc. I live in Canada and receive US-only technology options.  I took the time to reply and offer this idea to a company that specializes in content delivery. If I continue to receive content that's not relevant to even my county, I'll simply opt out of newsletter communications. Thanks.

Status changed to: Open Questions

Hi @MatthewC4 are you looking for content related information in Constant Contact newsletters sent from us? What US-only options offers have you received? Having any further details on these country specific features is helpful information to share with our Product Team.

Occasional Participant

Thanks for replying, @Frankie_P.

At this point, I'm looking only to receive newsletters that are relevant to Canadian-based customers only.
The most recent newsletter was related to info using text-to-join to generate leads (subject line: "Generate leads with Text-to-Join."). Upon opening the email I read that it was only available to U.S. customers only. I spend enough time as it is with email management and computer, I'm certainly not looking for more :-).

Status changed to: Voting Open

Thanks for following up with this example! We have opened up your idea so other users can weigh in as well.

Status changed to: Gathering Information

We're re-opening this idea to hopefully gather some other occurrences of irrelevant marketing emails being sent to customers. Some examples would be features that are unavailable in certain countries (as mentioned here), industry-focused news that is different from the industry set in your account under Business Profile, or untimely emails ("Welcome to Constant Contact" for active accounts). Please let us know if this happens!

Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
What's New?

See the latest Constant Contact product release notes and updates.

Learn More