Currently only "Contact Field Is Not __" is possible for enrollment criteria. I'm surprised there is only one option. I can't use this feature without the other option.
Ideally, "Contact Field Contains __" would be useful in many cases too, but at the bare minimum an exact match shouldn't be hard to add.
Hi @LARRYR941. Thank you for the feedback on our automation builder! We have an open request to allow for more customization and options when selecting the criteria for an automated series. We'll mark this idea as Acknowledged and follow up if we hear any updates or changes.
Suggestion: Can there be a trigger to add a contact to a new series at the end of an existing series ...
when a customer leaves a list (not unscubscribed but delted off of a list)
I have several email lists that are attached to email automations/nurture series based on the status of the contact. Prospects receive more sales focused emails, while customers receive ones that are info focused. As a prospect progresses in time without turning into a customer, I move them from the first prospect email list, which has a email automation/nurture series attached to the second one to trigger the 2nd email automation/nurture series. It is a process that is completely manual at this time. It would be amazing if there was a way to automatically do this. It would also be incredible to be able to filter out the people that have been moved to the customer email list to make sure that customers are not accidentally being moved into the 2nd email automation/nurture series. Currently, I have to move everyone over, then pull a report to make sure that there are not customers in the list, then manually remove them. It is very time consuming.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams
See the latest Constant Contact product release notes and updates.