More customization options for the event registration form

It would be very helpful to be able to change the format of the registration page... ie move sections around. For example, the section where people choose the items they would like to purchase (which is under settings not registration) falls at the very bottom of the registration page. I would like to add a few comments below this section such as Questions or Cancellations contact info. Unfortunately, that is not an option so I use fields ABOVE the fee section to include information which should fall at the end. Please allow us to move the sections in the final format or at least choose the order they fall in like you do in the form fields section.

51 Comments
IOG-FSU
Campaign Collaborator

Multi-registrant registrations on the new form needs some attention.   It is very confusing as an end-user, and the field options are not suitable to our clientele.  We will have to stick with legacy events until this is improved.

 

We have two primary concerns -- there is also no customization for the form fields asked of the Primary Contact, and there is not an option for creating a radial question for the Primary Contact (or at all?).

 

In our case (and I imagine many others) - when one "Primary Contact" is registering a group of people, the Primary Contact:

1) Works at the same organization as the rest of the attendees.

2) Is the person we need a billing address for, NOT the attendees.

3) Needs to provide more information for themselves (title, phone number, etc.) for our staff to follow up with them.

 

It makes far more sense for "Work Address" and "Company" to be listed under the Primary Contact, NOT under each individual person.  However, in the new form, we have zero customization for the information we ask for from a Primary Contact.   We either have to remove Work Address from the form entirely, or ask the person doing the data entry to copy the work address for each person attending - neither of which we're able to settle for.

 

The Legacy Event Registration Form allowed us to manage this just fine.

 

Finally, we would ask for the ability to remove the "copy data from" dropdown.  While I'm sure this is the back-door answer to the duplicated address concern, we would just rather just not have the Primary Contact have to worry about re-entering duplicate information for each person at all.

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