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Notification for Account Holds

0 Votes

We recently added a bulk of contacts into our system and CC put our entire account on hold with no prior notification.

This has delayed business and made things more difficult. We didn't break any rules regarding number of contacts, or any other outlines in our plan, yet the account was put on hold.

It would be nice to have a notification system or a countdown or something to give us time to 'fix the issue' with CC without just shutting down business for us. 

3 Comments
Frankie_P
Moderator

Hi @ita7

 

How would you expect to be notified? At this time users are notified via email when an account either hits a list review or is flagged for an account review.

Frankie_P
Moderator
Status changed to: Gathering Information
 
Frankie_P
Moderator
Status changed to: Closed - Not Enough Information

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

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