Please support foreign characters

[EddieT70]

Please work to support foreign characters. Chinese audience is a sizeable chunk of business and for such a large email management tool it is strange that you cannot support it. thanks.

[EddieT70]

Hello,

We are considering this idea to be implemented. Most of these comments were due to the limited support to foreign characters in our legacy editor. With the retirement of that editor, we no longer really have issues with supporting the characters mentioned here. Non-English languages, em dashes, curly quotes, etc. are all displayed as expected. One exception to that may be right to left languages which could run into some alignment issues.

[MelissaS95]

Hyphens are not en dashes! Please fix.

[Zoe_H]

Hello @MelissaS95, 

Thank you for your feedback! I am tracking this information on your account and submitting it over to our engineering department for review. Have a wonderful Wednesday! 

[MeghanM28]

We run graduate programs in creative writing and publishing. The em dash matters to our newsletter recipients because they are careful readers. A lack of em dashes limits our writing ability (the em dash serves real purposes for writers), and to substitute hyphens would make our readers cringe. Thanks for your time on this matter.

[Caitlin_M]

Hi @MeghanM28. Em dashes can be added into emails created in our newer editor. I saw that you're using our legacy editor which does not accept these so it might be worth checking it out!

[JudyW6533]

Hi @Caitlin_M, So how does one add an em dash in the new editor? Are other symbols supported as well?

[Caitlin_M]

Hi @JudyW6533. It can be copied and pasted in or entered in using coding. This depends on your computer and we don't have an insert feature for this type of special character so it would need to be entered manually on your end. We support many other characters and have subscript and superscript available. Please see our Knowledge Base article for more information regarding inserting special characters. 

[NorthTec]

Please enable the full use of macrons in text. It seems ū is blocked (u with a macron). Strangely āēīō are all fine, but ū is not allowed. This makes emails in Te Reo Māori a bit weird as I have to use the incorrect diacratic for the u.

[FirstNameL61427]

I am a huge supporter of Constant Contact but I cannot believe that this issue hasn't been addressed yet. Given that we live in a global economy and that we are often addressing audiences that speak different languages, it is shocking to me that there isn't an easy way to insert accent marks. Please tell me that I've somehow missed this. I found an old thread going back several years asking that this be addressed. I'm sure you have had many requests for this. Is this fix on its way?

[HollingsCenter]

Please incorporate a Turkish character set so that emails to a Turkish audience look more professional! Thank you.

[Kyle_R]

Hello,

We are considering this idea to be implemented. Most of these comments were due to the limited support to foreign characters in our legacy editor. With the retirement of that editor, we no longer really have issues with supporting the characters mentioned here. Non-English languages, em dashes, curly quotes, etc. are all displayed as expected. One exception to that may be right to left languages which could run into some alignment issues.