Received "New sign-on notification"

0 Votes

So logged in from the SAME laptop via the SAME ISP with a STATIC IP and so everything, that is E-V-E-R-Y-T-H-I-N-G identical, and I get a; "We detected a new login from your account iainhu from a device that we didn't recognize" message.

 

I appreciate you trying to detect fraud, but it doesn't seem to be working and I have used this client many times before

11 Comments
Kyle_R
Administrator

@AliciaS659 - do you know if you typically use Constant Contact in an Incognito window? Or do you by chance have your browser set to clear your cookies after each use (or block cookies entirely)? 

 

Receiving the email every time you log in is not expected behavior, but it does use IP address and browser cookies to help remember your device.

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