it would be very helpful to provide this reporting on clicks, etc in excel so that it can be downloaded. My company is looking at moving to Zoho for crm and they provide an email marketing app that does the same thing as CC AND will be able to provide this level of detailed reporting in excel. It's helpful from a marketing standpoint to be able to drill down and analyze these numbers easily, and providing that reporting in excel is very helpful. CC - many crm companies like Hubspot, Zoho, etc are offering this as part of their solution, and with better reporting ability. This is a trend, and it's not going away.