Send Immediatly

It's frustrating that I only have one welcome message. I'm running a campaign to download an e-book, but they won't get an immediate email with the download link. And I don't want everyone who signs up for my newsletter to get the e-book only a very specific list. Without this ability the Autoresponder feature is not fully built out.

83 Comments
Hannah_M
Moderator
Status changed to: New
 
BrianJ8511
Occasional Participant
The auto responder should be sent to the client THE SAME DAY!
Hannah_M
Moderator

Thanks for posting. We're always looking for ways to improve the Autoresponder process for you! The reason the Autoresponder does not send instantly is because there is a welcome email turned on by deafult in your account. This welcome email sends right after the person signs up. Have you tried working with this?

Hannah_M
Moderator
Status changed to: New
 
MichaelK752
Occasional Participant

I want to be able to send an immediate email to someone when they are added to my group from a landing page... currently the fastest the first email in a campaign can be sent is one day after they are added. Can you update the system to allow for an immediate delivery of the first email so a prospect doesn't have to wait 24 hours for the information they requested?

Hannah_M
Moderator
Status changed to: New
 
Hannah_M
Moderator

Thanks for posting this feedback. At this time the first Autoresponder won't send for 24 hours because the Welcome email is designed to send right away. Do you use this email to get any information across?

JesseJ06024
Occasional Participant

This is a sorely missing feature from your autoresponder. Why should people who sign-up for my lists have to wait a full 24 hours to receive an e-mail from me?! This causes a very poor customer experience. Your competitors offer immediate and one-hour after sign-up options on their autoresponders. Why don't you? Please add this feature ASAP. I may consider switching to a competitor product over this.

LeighM6
Regular Participant

Absolutely agree.

 

Not helpful at all a day later -- I'm trying to get people to a downloadable free PDF -- this should be instant.

 

I'm going to have to look elsewhere to find this -- I'm really surprised that Constant Contact doesn't have this, if you're trying to be an industry leader. This is standard for sales websites trying to capture email addresses with free content offers.

 

 

KenRG
Member
Status changed to: New
 
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