Social - Instagram

0 Votes
I am getting an error message when I post to Instagram saying that CC couldn't send the post, but actually it did post to our account (which is great). Just wanted to share in case this is a universal issue. Really excited that you all are offering social media planning now!
1 Comment
Frankie_P
Moderator
Status changed to: Closed - No Action

Hi @BloomingtonChamber thanks for sharing this feedback with us! We have received reports of other users posting on Instagram. In these cases the photo is still shared, but the error message will still display attached to the social post within the Social Inbox feature. Alt text on these posts may be removed from the image. To post without the error message we suggest deleting the photo already posted to Instagram and re-shared.

Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
Upcoming Webinars
Feb 29
Crafting the Right Content Mix: Ideas to Inspire Your Digital Marketing
2PM - 3PM EST
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More