The Feedback area is focused on improving our product through constructive feedback and conversation. We do not allow for posts discussing or requesting refunds or encouraging others to do the same. When posting in our Community, you agree to follow these guidelines and if they are not followed, we will either edit or remove the post.
We acknowledge you have had trouble pasting or entering text into your campaigns and have contacted our support teams in the past. We would be happy to connect you with a member of our advanced support team. If you wish to do this, please email us at communitysupport(at)constantcontact(dot)com with the following information:
- Your username
- Browsers you have experienced the lagging in
- Troubleshooting you have done including incognito/private browsers or using different browsers
- Results of a speed test such as those offered by speedtest.net
- Campaigns this occurs in and if it occurs when creating a brand new campaign (not a copy)
- Your contact information, including phone numbers
Receiving this information beforehand and anything else related to it allows us to assist you faster.
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Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams