ability to add a forward to friend in emails

I created an email using card/announcement and when I tried to add "forward to a friend", "join my mailing list" and permission reminder" I was not able. I would like to have the ability to use these functions in future emails that I create.

Top Answer

Hi everyone! I am following up to the forward to friend feature request. Thank you for your patience as we looked into this! The good news is we have received word from our engineers that feature is now available in our cross device templates under the social share block. If anyone has any additional questions on this, please don’t hesitate to respond to this post as we would be happy to assist you further.


Hi @GeoffN60 


I'm sorry to hear that you're having difficulty with our Forward to a Friend feature. If you're sending via a test/preview email, that is jus for testing purposes and the actual forward email does not send to the recipient. 


I'd love to take a look at this for you. Is there an email within your account that we can send to ourselves as a test and then try to forward? 


Thanks in advance and for immediate assistance please reach out to our Support team via phone at 1-866-289-2101.


Hi MelanieM34

Thanks for posting. These header options are still available in regular emails, even when created in a Toolkit account. Could you be using the beta editor to create the email?

Status changed to: New

Thanks for the feedback!


1) We've recently made some updates to the Greeting feature (and we're continuing to make more). Please check it out and let us know what you think!


2) There is a page-level Undo/Redo feature, right next to your Email's name and the yellow "Continue" button. 


3) That's good feedback, we'll take this into consideration when making improvements to the product!

Occasional Participant
The Mobile Templates do not have any blocks for links, content, greetings, or a place to put a "join my newsletter" link. I need those in the formar
In this new beta test email campaign site, you are unable to edit the size of the image. Also there is no option to forward the email at the bottom of the page
Status changed to: New

Hi @LisaWhite


You're correct, there's no way to add a "forward email" link at the bottom of your email. Your recipients can still forward you email from their own email inbox, though. 


Good news -- Images can be resized in the editor. Simply drag any corner of an image to increase or decrease the size of an image.


Thanks for your feedback!

Please make this.
Your social share is really social links NOT share option. Forward this email is 1 of the most important features & there is no option to add that. BUT I do love this format - it's like - so much easier to use!
Occasional Participant

What is the reason for this?  I'd very curious.  This is something we would do very often, and seems fairly universally valualbe, by are large percentage of your users.


To me, it's one major weakness of using this (and maybe other) online email marketing tools.


What gives?


HI @MarkD13


Great question. The reason why we don't have this functionality is because your contacts didn't sign up to receive those other people's emails. You'd be sending them unsolicited email which is against our Terms and Conditions


Sorry for any inconvenience. But if someone didn't give explicit permission to receive emails from that company, you can't send it.




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