ability to add a forward to friend in emails

I created an email using card/announcement and when I tried to add "forward to a friend", "join my mailing list" and permission reminder" I was not able. I would like to have the ability to use these functions in future emails that I create.

Top Answer
Frankie_P
Moderator

Hi everyone! I am following up to the forward to friend feature request. Thank you for your patience as we looked into this! The good news is we have received word from our engineers that feature is now available in our cross device templates under the social share block. If anyone has any additional questions on this, please don’t hesitate to respond to this post as we would be happy to assist you further.


292 Comments
KimberlyY852
Participant

I am also looking for the forward to a friend option.  This is very important to the organic growth of my mailing list.  Is there an estimated time of when this feature might be offered for subscribers to the CC service?

Frankie_P
Moderator
Status changed to: Coming Soon

Hi everyone! We wanted to update this thread so you all know we have a potential solution that we plan on testing out with a small group of customers. Once we're able to confirm this tool works as expected we'll be able to roll it out to a wider audience. While we don't have an exact ETA yet, we will reach back out to this thread with any further updates.

OMA704704
Occasional Participant

YAY!!!! I am so looking forward to this!

rcppubs23
Super Participant

Me too. Definitely looking forward to it. And would like to volunteer to be in the test group.

SallyZ
Occasional Participant
You used to have a “forward this email” feature which we desperately need back. Without it, when subscribers forward an email I send, their recipients hit the unsubscribe button and end up unsub’g the sender/my clients. Clients have no idea why they aren’t getting emails. Then I have to write all the unsubscribes asking if they intended to unsubscribe or not. I know the way around it is to have them delete the update and unsubscribe links at the bottom but it’s more work, they forget, and the explanation from me is long vs short when instructing ppl to use the forward button
SallyZ
Occasional Participant
You used to have a “forward this email” feature which we desperately need back. Without it, when subscribers forward an email I send, their recipients hit the unsubscribe button and end up unsub’g the sender/my clients. Clients have no idea why they aren’t getting emails. Then I have to write all the unsubscribes asking if they intended to unsubscribe or not. I know the way around it is to have them delete the update and unsubscribe links at the bottom but it’s more work, they forget, and the explanation from me is long vs short when instructing ppl to use the forward button
BEA1234
Occasional Participant

So, does this "forward to a friend" feature now exist? I'm a unclear with all the back and forth comments. Thanks for any clarity on this. 

Frankie_P
Moderator

Hi @BEA1234 this feature not yet available, we are however in the process of finalizing a tool we plan on testing with a small group of users.

rcppubs23
Super Participant

Frankie, is it possible to "sign up" for this test group? Would love to be part of it. I have a group of people who have been promoting our email list and they would love to be able to have this feature.

KevinH965
Regular Participant

Please make the forward option available, all other services have it, except you.

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