cant see removed by date

[JaneK]

with the new formatting, I can't see when someone unsubscribes themselves. I can see when they were added, and updated, but not unsubscribed. this new formatting is more difficult to figure out.

[LeslieG78]

I find this new way of adding contacts confusing. There are more steps and not as much clarity as to where to place them. I added five emails to one an email distribution list and because I hadn't added the names, I had to search through the entire bottom of the list to make sure they got in and had to re-input 2 of them. The bottom part beyond the alphabetized names/emails was in no particular order - not by most recent or alphabetical. Why complicate this process? I used to be able to enter a new contact and just choose the list I wanted it on.

[PamC48]

Alpha order for contacts?? Why aren't they in order?? They are in blocks that have alpha headings, but seems like no rhyme or reason how they are arranged.

[DavidM8163]

Before the "upgrade" an export of the unsubscribed emails gave me the DATE that someone unsubscribed - however NOW that is NOT the case. Typically "upgrades" don't truncate information that is valuable / useful.

[Katelynn_B]

Thank you for your feedback, David! 

If you export the unsubscribed contacts it will give you a "last updated" date.  This date could be the date that they unsubscribed or the last time this contact was updated.  The last time they were updated could mean the last time someone tried to add the contact to the account but they could not be added because they were unsubscribed, it would then change the "last updated" date.

We appreciate your feedback and take it very seriously.  Please don't hesitate to reach out to us with any other questions, concerns or feedback!

[Marissa_R]

Thanks for submitting your feature request.

[CindyB0659]

Every time I look for an email address and add it to a tag I have to start back at the beginning of the list to look for the second email. Why does it keep going back to the beginning and why can't the addresses stay in alphabetical order? They revert back over and over to all mixed up.

[tmscrap]

The display does not seem to use the Sort on the Name Column. lt is showing L lastnames then B then N etc... not sort to the main sections. The names within each letter group appear to be sorted.

[AnitaS480]

When I click on a set of contacts it always comes up alphabetized by first name. But it's only the first name under each letter. Totally worthless when P follows A and only the first name under each letter is alphabetized. No matter how many times I select Last Name and Ascending it always goes back to First Name and Desdending. No matter how many times I request to see 100 names at a time, it goes back to 50.

[Constance_F]

Hi Anita!

I have sent you an email with my contact information, I would like to talk to you about this in more detail so we can fix what's happening.  The pages are designed to remember what sorting option you prefer and keep those.  Please get back in touch with us at your earliest convenience so we can try some troubleshooting steps.

[Hannah_M]

I am sorry to hear of this frustration. Can you tell me more about where are you seeing this? Is this in the Did Not Open report?

Also, what browser/version are you working in when this happens?