cant see removed by date

[JaneK]

with the new formatting, I can't see when someone unsubscribes themselves. I can see when they were added, and updated, but not unsubscribed. this new formatting is more difficult to figure out.

[Stephanie_C]

Hi Darrell,

I'm very sorry for the inconvenience these changes have caused. Our developers are working hard to add features based on feedback from our customers. What are the specific features you are looking for?

[DaveW30]

In the old Contacts page it was possible to sort the "Do Not Mail" list by the date on which they unsubscribed. This doesn't seem to be possible in the new Contacts page?

[ArtB1]

it would be more helpful if you could have them sorted by the date they unsubscribed.

[DaveW30]

This used to be possible!  And it was helpful - it made it easy to see who were the recent unsubscribes.

[JeffreyP69]

In the new system, I can no longer see the date people unsubscribed. Before, I used to go into CC once a week, download my unsubs, and use the date of the unsub to then go into my membership database and mark some fields in their record, noting that they'd unsub'd from emails. I can no longer do that and it creates chaos. The "Updated" date that you give me in the Excel isn't the date they unsub'd, it's the date I last did anything with their record. I need that unsub date back! Thank you.

[RyanF71]

This is really frustrating. Every week I need to find out who recently unsubscribed. Ever since the format change I can no longer sort by Date Removed so instead I have to export the entire list and sort by Date added and that isn't the same so I have to sort through a lot more data to find the people that recently unsubscribed. Please add an option to sort the list by date unsubscribed!

[MikeW79]

On the Bounced list for emails, why are the names not alphabetized? I was looking for a Killean Colton in the Bounced emails. I could not find his name in the first set of names listed under C but did find his name in a second listing of names under the letter C. Why two C's or any other letter of the alphabet? Also, why can't I print out all of the Bounced names? I had to have one of your reps show me how and this list is very cluttered after printing. Love you service but this part is aggravating. Thanks, Mike Ward pdtflep

[Katelynn_B]

Hi Ryan,

Thank you for your feedback!  It is very important, and we highly value your opinion. Please continue to vote, and don't hesitate to let us know any time you have questions, more information, or any feedback to give us! You can also reach our support team at 800-240-2302.

Thank you for being a part of Constant Contact!o

[Katelynn_B]

Hi Mike,

Thank you for your feedback!  Currently the bounce report is sorted by date and you can choose to sort it by bounce type, we don't offer the ability to sort it alphabetically.  You can export the report to excel and sort it alphabetically that way.

Regarding printing the reports for an email, we do not offer the ability to print those reports however, you can export them to excel and print them from there.

Click on the link below for steps on exporting reports:

Exporting reports

We appreciate the feedback and encourage you to continue you voting if you agree.  If you have any other questions or feedback please feel free to reach back out to us.  You can also reach our support team by phone at 800-240-2302.

Thank you for being a part of Constant Contact!