cant see removed by date

with the new formatting, I can't see when someone unsubscribes themselves. I can see when they were added, and updated, but not unsubscribed. this new formatting is more difficult to figure out.

Within the Unsubscribed Contacts List, there should be a column showing the unsubscribe date and we should be able to sort by this column.  There should also be a column showing the unsubscribe reason (if given), doesn't have to show the entire text of the reason just a partial would be helpful, we can click on the contact to see the full reason if the partial is intriguing enough. Leave the other columns, it is helpful to see when they subscribed as compared to when they unsubscribed.  Or even give column options and let each client have the option to customize their views by choosing the columns they want to see.

An option to Alphabetize Contact Names in "Unique Opens" is a needed tool. The only way to view contacts now is via the month they opened a campaign email. Please add this option!!!
Status changed to: Voting Open

 This would be so very helpful !  Is there any report across campaigns that lists unsubscribes with dates and reasons currently?  Looking at each campaign piecemeal really isn't very meaningful without having the big picture. Exporting single reports to external files and then merging hundreds of files is a ridiculous burden on the customer.


Hi @MarjorieV5, I'm sorry we don't have a cumulative report that pulls from multiple email campaigns at this time. We are, however, gathering feedback for our engineers on this request. In the meantime, you can allow those who unsubscribe to record their opt-out reason by turning on this option in My Settings. Here's a helpful resource with the step-by-step instructions.

I don't like having to export the unsubscribes report every time I want to see when someone unsubscribes. That's a lot of work to find one person. Please put a column on the page with opt out date. Thanks!

Status changed to: Certified Great Idea
It would be nice to have the date an account/email address unsubscribed in the reporting/export. That way I could filter to a date range and study the unsubscribes in a relevant manner versus just all history since we started using CC.

Hello @CoreyB4,


As a workaround you can use the 'Last date modified' for the unsubscribe contacts to figure out when they were unsubscribed. If they are still in an unsubscribed state, the 'last date modified' would be the date the contact went into unsubscribed status.


Today, an email campaign had 12 unsubscribes, so I noted them in our CRM, Salesforce, check marked each contact in Constant Contact, selected "Manage Tags" and noted them as "Handled".



Now, there is 13 unsubscribes, and I can't tell which one is the new one and which ones I've already handled. I have to open them individually to see if they have been handled. This is VERY annoying and inconvenient. This was a nightmare on another email campaign since there were several new unsubscribes over the course of 2-3 weeks.


There needs to be a capability, such as a line through the email same as deleted emails on the bounced list, so I know which ones I've handled/noted in my CRM.


Thank you for your time and consideration.


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