with the new formatting, I can't see when someone unsubscribes themselves. I can see when they were added, and updated, but not unsubscribed.
this new formatting is more difficult to figure out.
It would be helpful to show on the individual contact profile the date they unsubscribe. Some subscribers don't remember unsubscribing or think they are unsubscribing to just one email in particular. Its difficult to address their questions without supporting data.
I hate that you took a simple, easy to manage process and complicated it. Takes much longer to export contacts and I have yet to figure out why they're no longer in alphabetical order and why I can't put them in order. I know, I know, I should take the time to learn the new site or speak with your very courteous phone representative who called to walk me through it. And just as soon as I have that kind of time, I'll get right on it. If I had that kind of time, I would be collecting and managing my own contacts. Maybe sometime next year.
You need to supply a way to export bounces and/or opt outs using a date range of e-blasts.
Also, it is critical for us to be able to tie a piece of our specific data to our email addresses. We have a lot of extra work in managing these emails in our CRM system because we cannot associate our customer's account number with the email.
Hi,
At first glance, not liking the way you have changed the contact listings.
1) It is much more involved to add a contact
2) My contacts are not alphabetized so it is impossible to find one person.
3) Too many steps just to add a contact.
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