I would like to be able to see the lists that a particular email was sent to. That information could be part of the reporting.   I've wanted this for years and finally thought to submit the idea!   Cheers, ... View more

I want to be able to search by Engagement based on how many times was the email opened or create a report.  ... View more

I am trying to pull contact open rates out of CC so I can enter them as a formula in rating donor prospects with other data that is not just segmenting them on Open Rates. A chat support person said there is not a way to generate a list/report that includes a column with the Avg Open Rate. That seems like it would be basic since it is a field for viewing in the engagement section of contact info. Is it truly not possible and if not, why? ... View more

Would be fantastic to add a feature to event registration that tracks attendance so we can follow up easily with folks that attended. Even just a toggle yes/no that appears after the event for tracking.  ... View more

I'm disappointed in the new Survey results format. I am unable to print out individual survey responses, except to "Export Results" which gives me a very jumbled looking Excel file (csv), that prints in a very tiny space on letter sized paper due to the table style. This is poor design. If I attempt to File-Print the view of one individual survey response, I get a print preview that doesn't supply the entire survey, and yet provides me with a repeated page three times. This is nonsensical. Am I missing something? ... View more

It would be VERY HELPFUL if I could filter email addresses within the SUSPENDED BOUNCES section by suffix, example: ".ru"   The site also has a long lag when manually clicking on each email address. ... View more

I'm writing to share a concern that your unique clicks reporting is misleading.   I was recently told in a chat that the reason why when looking at the reporting for a campaign the clicks listed under email performance is different than the Click through Distribution is because the first measures unique users and the second measures total clicks. That is not, however what the second column in the Click Through Distribution chart says. It says "unique clicks" and is a much higher total than the number listed under the performance.   This is a misleading to use the words "unique clicks" when you mean "total clicks".   If you Google search the definition of "unique clicks" you'll see the widely accepted definition means how many individual users clicked, and not total number of clicks.   A Constant Contact admin even replied to a question in the community forum saying "The unique clicks for all of your email's links: found at the bottom of the email's overall reporting page, this will show how many contacts clicked a specific link at least once" which is the accurate way to use the term, but is not what is actually being displayed since total clicks is being displayed. https://community.constantcontact.com/t5/Questions-Discussions/Difference-between-clicks-unique-clicks-other-clicks/m-p/409023   I report back to people who pay to advertise in our enews. If I tell them they had 526 unique users click that's a lot different than if there were actually only 100 unique users who clicked five times.   I hope that you'll change this term going forward.   Thanks! ... View more

The heat map is so important for our small business! It helps us see what's working. The heat map should not be available only in the premium plan!  ... View more

When you are comparing campaigns or reviewing results its very annoying having to go to campaigns, select the campaign you are reviewing and go to the same process when you want to open other campaign... it would be great if you could open the campaign in another window or tab ... View more

It would be really nice if there was a way to view and/or export contacts based on device type for clicks & opens on a single campaign. ... View more

I want to be able to see what are my statistics in a more deeper level. Historical open rate Historical open rate within this List/Client Group Custom date range performance etc. ... View more

What happened to the nice exported reports? Now I have to screenshoot each question for bar chart and spend hours cleaning up the csv/excel doc. Can you put the legacy reporting feature back? Why fix something that isn't broken? ... View more

It would be great if there were a way to have campaign participant reports scheduled and then emailed to users. For instance, when I set up a campaign, I don't want to log in to constant contact every Monday morning to pull the participant report and share it with my team. It would be great if I could somehow set it up for delivery when I create the campaign. ... View more

Why can I no longer check stats for email lists? That's dumb. ... View more

I would love to see how long emails are opened for to get a better idea if the open rate is meaningful.  You don't' know if people just clicked through from one email to  the next or are actually opening it and reading at least part of it.. Jut a thought but could be very useful Eric ... View more

To whom it should concern, Your reporting capabilities are extremely deficient and clearly not focused on what a customer needs. One example, I can download contacts who opened the original email (campaign), I can download contacts who opened the follow-up email (campaign); however, I cannot download the combined list of contacts who opened the email (campaign). I have to download separate reports and add them together to see all the clients who opened the email (campaign). Call Center Rep stated this situation is because the follow-up email is a 'separate campaign." From a user's perspective, it is not a separate campaign. Very disappointed. I hope you address this obvious deficiency. Regards. Jude ... View more

I thought it would be great if I could see the results of a campaign on a map, see below sample idea.         From email correspondence: All I wanted to see was where in the world are my emails being opened, so with time I can play with different items we sell and notice which subject line gets the most attention and in which territory. ... View more

One stat I'd like to see is how many clicks I get on a link to our newsletter that we share on various social media outlets. Thanks! ... View more

Please include all links on the Heat Map and not just the top 5. Newsletters have more than 5 links.    -Thanks! ... View more

For each campaign I want to be able to download summary stats AND each individual who received an email with their response: did not open, opened, clicked, unsubscribed. I can get some of that in one report but all of it in one report I can't find. ... View more

Can the Link, Unique Clicks, Distribution chart be redesigned so that the entire chart fits on the page without scrolling left/right? Currently the chart has the scrolling option if the links are too long and it expands the width of the chart. It would be helpful if the entire chart can viewed for printing purposes. ... View more

I would like an easy way to pull an Open ... View more

It would be great to be able to pick the folder exports go to. It was hard to find them. ... View more

Hello Constant Contact: My Boss is asking me reports of Eblasts and the only thing your system provides is a simple cvs Excel sheet. I don't think this is a Professional Report to "report". Anyone can fake a simple excel sheet. Why you don't have the option to download the full color Report in PDF with your logo and stats? It would be much better and professional. Thank. ... View more

Hello community,    I would like to be able to measure the level of engagement of my prospects and clients by the number of times that my emails were opened. This information will be available in my email reporting. I will be able to run a report and the report will tell me the people that have opened my email the most and the number of times that this particular email has been open.    Also, I would like to have the option if my email was forwarded to somebody else? All this is available on Watson Campaign Automation.    Thanks, Carlos  ... View more

I see that the reporting page was revamped with open rates for current campaigns removed. It would be great if you could put that feature back. ... View more

Does send time of day still matter? If so, could you add recommended send time in the Reporting dashboard based on engagement? ... View more

"Ecommerce" reporting > "View details" (of integration) gives us line item metrics (orders, revenue) per email but lacks the CSV export of said data similar to reporting for "Emails", which gives us line item metrics per email. Easy addition. ... View more

Hello,   I'd love to see the reporting export function be more streamlined for emails sent out with A/B Tests. Right now, I have to create reports from 3 emails - Test A, Test B, and the winner. It would be great to have the option to export a full complete set of results of all 3 in ONE report.    Thank you, Kim ... View more

Hi!   A report that shows all activity by contact would be very useful. Right now I'm looking at each email sent to see what click shave happened and by who plus who has visited landing pages etc. and then manually combining to provide our sales team for follow up.  One report that shows all activity made by contact filterable by date would be great! ... View more

When I go to my "Reporting" tab, I only see data for emails I schedule but not for emails that are part of an automated sequence. The vast majority of emails I send now are from automated sequences, and it would sure be nice to see in-depth stats for those emails. ... View more

Hello,  It would be nice to know the date of each click on a landing page link so you can connect increased traffic it to emails sent or marketing events, even if it was a visitor and not a contact visit.  ... View more

It would be so nice and a big time saver to have the ability to click on the heat map items and see the recipients that did the click right on that page or in a new window.  ... View more

Hi there,    It would be super helpful if being able to view the results of an RSVP in a reminder email that was sent through an event campaign (and any other blocks like "polls") could become available.    Since my attendance list is already there, I don't want to go create a list with these people in it and create a whole new email campaign.  ... View more