Ideas

I am trying to generate graphs of open rate and click throughs based on the timestamp when I export to excel. When I open in excel, the time imports as 10:59pm instead of 10:59 PM: the missing space after the last number makes the date/time read as text instead of a time, and there is no way to reformat with writing a short script to add the space to every line item. Can Constant Contact reformat how time is displayed on your end, or at least reformat when someone clicks export? I called in today, case# 22339859 ... View more

This is a quicky, because I am on a tight deadline. I love your support. This is the 2nd time I have called. The guy (Tom?) helped me and was very easy to understand.    I like how they have the ability to point and drag a box around the area they want you to look at or click. Great easy help! ... View more

I am extremely disappointed in your FAQ regarding this topic. It is complete inaccurate. Since no support is available on the weekend, this will have to wait until Monday. ... View more

Dear Sir, If the contact addition exceeds the plan limit you deactivate our account. You have to deny when press the send now tab if the limit of contacts exceed over permitted and have to provide option to delete the excess contacts. But deactivating the account is not good manner, it forces to not considering the constant contact services in future.   Regards, Kumaraguru Kadimi International Private Limited ... View more

http://archive.constantcontact.com/fs024/1100371087419/archive/1102601823042.html. Please take Chinese linked website down Stewart E. Skiff ... View more

It's not easy to get a copy of an invoice. Choices do not work. Please fix your menu. ... View more

I specifically called in to ask if you could add an event to your personal calendar.  The cs agent said we do not operate like “gmail” – we do not have the option to add events to your calendars.    Below is what I found when I dig a little deeper on your website.   This is what I was asking me to help me figure out.  #needsmoretraining   Thank you   Add an Event to a Personal Calendar Your Event campaign registrants can add your Event to their personal calendar by clicking on the "Add to my calendar" link. If you included an Event Description, it automatically displays on the registrant's calendar file which makes it easy for them to recognize your Event. The "Add to my calendar" link appears on multiple Event pages like: Invitations and event related emails Registration form Registration confirmation page Registration confirmation email Event landing page When the "Add to my calendar" link is clicked, your registrants have the option to save or download an ICS file (part of iCalendar) that can be used to add the event to a registrant's default personal calendar. If an Event is canceled, the campaign needs to be manually removed by the registrant from their calendar. Depending on the type of calendar and settings your registrants have on their computers, it might automatically open an appointment or they might have to click on the ICS file manually to create the appointment on their calendar. Any links we provide from non-Constant Contact sites or information about non-Constant Contact products or services are provided as a courtesy and should not be construed as an endorsement by Constant Contact. ... View more

When you provide statistics on each campaign, you provide actual numbers for unopened, unsubscribed, bounced, etc. Yet the opened is a %, which is useful, but to know the actual number I have to calculate it. It would be helpful to see the actual number. Thanks ... View more

I've been a member less than a year and run into a problem each time I try to use the site. Granted some are user error and I have had good help from calling the help line. However, many times when trying to schedule an email or change something, the site will send me on a loop that I can't get off of. I need this type of tool for my business because I am a 1-person counseling practice but so far it's been very frustrating. Today I wanted to check my campaign and see if my scheduling it on facebook a few months ago is still in place. Currently the campaigns button on the top tool bar only gives me a blank page each time. Now I have to go on to other things on my schedule and did not get the information I need. ... View more