new customers

Sometimes it takes hours or more for newly entered customers to show up as new customers in order to send them welcoming emails.

2 Comments
Caitlin_M
Administrator
Status changed to: Gathering Information

Hi @JohnS0251. How are these customers being uploaded to your contacts? Are they being added through a file or an integration?

William_A
Administrator
Status changed to: Closed - Not Enough Information

Thank you for taking the time to leave us your feedback. We haven't heard back from you so we are going to close this idea. We will leave it open for comments in case you are able to provide us with the requested information.

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