Looking for the latest product updates? What's new for Spring 2024 is now available!

See who is Unsubscribed

0 Votes

When importing a list from a file, I see that 6 contacts did not import because they were unsubscribed. How do I know which ones they are?

482 Comments
GiuseppeB
Rookie
the system only says how many names were unsubscribed but are there any other problems with the names (like errors) or did those people just opt out?
I used to be able to run a list of people who had previously unsubscribed when I imported a list. That feature is no longer available and I'd like to have that feature developed again.
inlandpress
Rookie
In any case, the old Constant Contact set-up used to list all those emails that could not be added. Now, I need to export a list of what was added and manually compare that to my original list to see who didn't get the email. This is very tedious when numerous emails are involved.
TaraJ1
Rookie
Cannot see who was not added to my list because they have unsubscribed. The old system used to let me click and see a list of who these people are. The new system just shows a number and tells me they were not added, but it doesn't let me see the list.
bobr11
Campaign Contributor
The poor upgrade to the user interface of the activity screen erased my previous efforts. I had just created (ran a report) of the email opens before the 90 days clock ran out. The poorly implemented user new interface lost those reports. Plus - the history of reports was valuable to me as I can look at the log of report to verify I updated (removed etc) concats. It is time to roll back to the previous and better user interface. This new poor interface is a functionality step backward.
one_day_shootouts
Campaign Contributor
When I import contacts, I need to know which email address have unsubscribed.
I CANNOT SEE MY PAST ACTIVITY AND LONGER BEYOND 7 DAYS. WAY TOO SHORT!
TimA53
Rookie
I do not like the fact that you no longer reveal which contacts were not added in the process of importing. This new system is extremely cumbersome, requiring lots of clicking back and forth. It makes me want to switch to another provider, seriously!
Jen-COJC
Campaign Contributor
You tell me a contact could not be added to the selected list, but no longer provide the optional pop-up to see who they are. We need this information as we follow-up with these individuals as the unsubscribe/resubscribe process in Constant Contact is so confusing to most of our citizens.
AshwinY
Brand Visionary
Hi, Previously when we create an activity of bulk add contacts from our custom asp.net application we were able to see the activity status in the activity tab weather the activity status is queued or failed or completed etc... but now we are unable to see the activity itself.So my question is if we create an activity of bulk add contacts from our custom asp.net application where can we see the status?
Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
Upcoming Webinars
Mar 28
Making it to the Inbox in 2024: What’s changed and what hasn’t
2PM - 3PM EST
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More