Show which contacts were updated during file import

When you load new contacts, it lets you know how many of those were updated. If it knows this, it should be able to show you who specifically was updated with the new upload.

40 Comments
movingwithzuza
Occasional Participant

used to be able to look at last imports and see what needed fixing

RandyC50478
Occasional Participant

Is there a way to merge contacts in the new layout? Second question, can you no longer see who wasn't added or why, when adding a list of contacts. It says " 5 added, 7 updated, 2 not added", but not who or why, like it used to.

I feel like it's one step forward and the one step backwards. I like that I see the progress bar when I add new contacts but I would like to know what list I updated. This is a feature in the previous version that I regret is no longer available.

LisaC8
Member
I thought I used to be able to see a list of errors when I got the red error notice on the activity log. Why can't I see it anymore?!
PaulaW1
Regular Participant
the ACTIVITY page doesn't show which group you imported your contacts in. I just imported some contacts and it doesn't look like my group was updated, and now I don't know what group those contacts went into
juliep66
Regular Participant
What if I dont remember what lists I imported
TDatPratt
Regular Participant
I import an Excel file, and it says e.g. "Import complete. There were 27 contacts added. 2 contacts were updated." I don't see any way to see WHICH were updated. Want to make sure it wasn't someone with the same name overwriting a previous subscriber, for instance. How to see which were updated and in what way?
i9ksmith
Participant

you need to include the unsubscribe's contact information on the activity report when importing a list in order for me to run my business properly.

CathyR1
Participant
When I add contacts via uploading a list, I get a report saying that X number were updated, X were added, X were unable to be added because they are unsubscribed. It would be great to be able to see who is in which category! thanks very much.
CraigH4
Participant
I have uploaded a new list of contacts. The Activity screen says there were 118 issues w/ the import, but I cannot see the detail of what those issues are. How do I see the detail so I can update my email contacts?
VirginiaG0
Participant
I don't know who to update in my database
JHMarshIII
Participant
I can't keep guessing!!!!!!!
LeaM9
Participant
I need to know which contacts were added, which were updated, and which could not be added! Thanks Dr. Mallison dlmallison@aol.com
CorpColl
Frequent Participant
I just did an upload to my contacts from a file on my computer, and the Activity report says it could not add 1 of the contacts because it had been previously removed. It did not give me the name of the contact so I could investigate. Is this information actually available and I am not sure where to look? Thank you for any help you can provide. Jeanne Wagner
StacyF43
Participant
Hi folks at Constant Contact, It would be really helpful in the activity summary to see which contact list imports are added to, and/or show when the lists themselves were last updated. It would help us keep track of the multiple lists we use. Thanks!
Signs_Of_Life
Frequent Participant
When uploading new names to a list, it would be helpful to know what people are being updated (20 added, 2 updated), as this would indicate duplication of a record or a change that we would need to record at this end in addition to keeping it in the Constant Contact database.
Ebbyday
Occasional Participant
Please change your system so that when I'm loading several contacts at once and one of them is being updated, you'll let me know which one is updated (like you now do with the contacts who are being loaded back in but can't be loaded back in because they previously opted out). Thank you!
CrystalM357
Participant
I am uploading a file and it tells me that 83 contacts were added but only 13 show up. When I try it again it tells me 70 contacts were added 13 updated, but only 13 are there. Can you please assist?
AmandaJ086
Frequent Participant

It would be helpful to be able to select multiple lists and then add or remove them from another list. Also, on the activity page, it would be nice to see which lists have been removed instead of seeing "36 contacts have been removed from a list" Thanks!

Hannah_M
Moderator

Thanks for posting this feedback!

FrankieS44
Occasional Participant
When I upload a new csv file, if emails exist in system prior, a message will appear that says, ## Emails Imported, and that it has also XX amount updated emails. Would it be possible to put a hyperlink in the message to view the updated emails? Also is there a way that you could add a view tab where I can see all emails in our contact list and choose the to view them by the lists they belong to.
AmyP80
Participant
After uploading my new contacts, CC will say "Import complete" and will sometimes tell me that some were ADDED and some were UPDATED, but I can't figure out which contacts were UPDATED! I need to know this! Please make this info obvious to find. That would be most appreciated! Thank you!
Hannah_M
Moderator
Status changed to: Voting Open
 
MarkM1524
Participant

When uploading contacts I get a message of how many contacts were uploaded and how many were updated. I'm interested to know which contacts were updated. Could you add a feature, if one clicks on the "Updated Contacts" section, a pop-up would appear telling me the names or emails of the people. This will save me time going through and searching which contacts had previously been added. It'll save me time, especially when I have to comb through a list of 15 contacts. I send updated contacts a different message encouraging them to call us right away vs. a general welcome message. Does that make sense? Thank you.

Patrick_W
Moderator
Status changed to: Voting Open
 
Nathan_L
Administrator
Status changed to: Certified Great Idea
 
SusannaJ1
Participant
Hi! It would be super-helpful to display the list the contacts that were uploaded went to, so that we know which list has issues with contacts (unsubs, etc.). Thanks!
CommunityForklift
Occasional Participant

Just for perspective, in Mailchimp, we were always able to review the entire upload to a mailing list and review carefully those that were unsubscribed, those that existed that were updated, hard bounces, soft bounces, etc. Coming from MC, it's VERY annoying to not have this information and to have contacts so difficult to manage!  I hope this feature is coming soon - this thread started in 2013. 

When uploading a list of contacts to Constant Contact, a report is automatically created with various exceptions.  Entities with "No Permissions Set" should be included on the exception report.  Then I can be proactive to "fix" them as appropriate instead of "reacting" when I am contacted and asked why someone was not invited to an event.  Many times it is due to "No Permissions Set."  My uploaded lists are too large to verify one-by-one that each record was uploaded. Thank you. 

LynnM902
Participant

When Import of contacts is complete, there will be a message such as: "
There were 27 contacts added. 2 contacts were updated." I don't see any way to see WHICH were updated. Want to make sure it wasn't someone with the same name overwriting a previous subscriber, for instance. Need to see which were updated and in what way. Thanks.

Frankie_P
Moderator

Hi @LynnM902 thanks for reaching out with the feedback on your contacts! I would however like to clarify that all contacts are recognized and updated based on their email address. Meaning anyone with the same name will not overwrite any other subscriber. Only the information included in your upload is what will be updated. I also wold like to mention exporting your list will allow you to see which contacts were updated.

 

2019-01-14_17-47-45.png

 

The date and time your contact was last updated is one of the fields you can include in your export.

CarrollB2
Participant
Called support and found that this was internal export for audit purposes. It would be helpful if that were indicated on the activity screen. We thought our account was hacked!
MarcE15
Occasional Participant
Which list was impacted by these changes? Cannot tell. Would be very helpful to see the list name.
chrisn74
Participant

Show which Contacts/email addresses were Updated and which were New

PhilP2
Regular Participant
Did the activity status (i.e., how many were added, updated, etc.) that now only fleetingly flashes on the screen before disappearing after adding contacts always disappear too quickly to see? It would be nice if it displayed on the screen rather than having to click the Activity link to see how many were added, etc.
Frankie_P
Moderator
Status changed to: Open Questions

Hi @PhilP2  thanks for sharing this feedback with us! The activity status pop-up does flash on the screen before it is no longer visible. You can however still see this information under the Activity Page of your contacts. How and where would you expect this information to display on your page instead?

CulturalCouncilPBC
Frequent Participant

It would be helpful if more detail could be provided on the activity screen. To be more specific (though other activities may lend themselves to other details) - when importing a list of contacts to add them to a list (or multiple), it would be very helpful to be able to look back and see exactly which lists they were added to. All it tells me now is "Imported: # contacts (# new, # updated)."

PaulH0998
Participant

8 years since this thread started and there is still no way to see which contacts were updated during an upload. 

AshleyR839
Participant

@Constant Contact - how can I see which contacts were updated during an upload? I need to be able to check and ensure they were properly updated, I can't just trust that the software imported my file perfectly....

Frankie_P
Moderator
Status changed to: Acknowledged

Hi everyone. Thank you all so much for taking the time to explain your use cases of why and how you would expect to see which contacts were updated during a file import. We’ve compiled and discussed much of this feedback you’ve shared internally. We apologize at this time there are no immediate developments pertaining to this request, but we are continuing to share the feedback and use cases discussed here. We will mark this as Acknowledged and will post any updates we may hear from our teams.

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