08/19/2021
Ability to un-enroll from MFA
I couldn't even reply to this without jumping through your 'hoop'. I don't care your reasoning. I think we should have the option of opting out. I now have to figure out how this will work with our elderly people who don't have cell phones. Ridiculous! Did your insurance company demand you do this?
Best reply by Caitlin M
Hi all. Multi-factor authentication is an industry standard that is used by many online services to keep their customer’s data secure. Given the types of data available in your account, including your contact lists and sensitive billing information, we are requiring all accounts to set up MFA to protect your business or organization. We are considering some additional features to make MFA easier to manage. We encourage you to vote or comment on the following posts so our teams can better understand what our customers are looking for to make this process simpler.
Update MFA method directly in accounts
Use email as an option for MFA
If you have multiple people accessing your account, you can set up separate logins so the account doesn't share one MFA method. The Email plan offers 5 account users, and Email Plus offers an unlimited number of account users.
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