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Duplicate Contacts

We occasionally have duplicate contacts and it would be great to have the ability to merge contacts and select the fields and tags etc... from each that you want to keep in one updated contact instead of having to do that manually. 

1 Comment
William_A
Administrator
Status changed to: Closed - No Action

Hello @KateO186 ,

 

Unique contacts are derived from unique email addresses. If you have contacts with multiple email addresses but the same name, then you have technically have multiple contacts for the same person. If you do not want to keep one of the email addresses, then it's advised you delete that undesired contact. Picking and choosing which fields to keep is already possible by editing contacts, and would be the same process as "merging" the two.

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