02/28/2024

Include more fields in greeting tag

Why would you have all field options available for the Subject Line, and only three for the Greeting? This is unacceptable, as there is a very good reason for custom fields for this greeting purpose. Let me explain: email addresses are singular. However, when we send an email from Constant Contact, we would like to address it to the collective family or household. Why? Because our memberships (and I assume other CC clients) are by Household, not by email address! So, our custom field (Greeting Name) is "Gerry & Mary," or "Harris Family," for example.

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