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Interface Performance At Night

0 Votes

Very poor performance - mostly after 10 pm in the night

5 Comments
TammyB232
Rookie
This is the third time in the last couple of weeks I've been workingon an email only to have the site go down. It is very frustrating to finally have a few minutes to finish up an email to send out, be in the middle of writing a sentence, only to have the site go down. I do not feel I'm getting what I pay for. VERY FRUSTRATING!
Frankie_P
Employee
Status changed to: Open Questions

Hi @TammyB232 we're sorry to hear this is happening! We have not received reports of our site being down during the time you shared this feedback. What browser are you working in? Are you seeing this happen in a different browser or even a private/incognito window? Is this happening with more than one email campaign? Are you receiving any error messages?

Frankie_P
Employee
Status changed to: Open Questions

Hi @BJANA  we're sorry to hear this is the experience you're having in your account. What exactly are you seeing happen? What browser are you working in? Is this happening when you try in more than one browser or even a private/incognito window?   

Frankie_P
Employee
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

Frankie_P
Employee
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

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