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Social Share shows preheader text on shared email

0 Votes

I've seen a lot of complaints on this really lousy update but WHAT WERE THEY THINKING when they included the Pre Header in the main description?

This module needs a full rework by people who are going to use it.

3 Comments
Frankie_P
Employee
Status changed to: Open Questions

Hi @SprhdMM are you looking to automatically not include your preheader in the social post completely, or the option to choose?

Caitlin_M
Administrator
Status changed to: Acknowledged

We're updating the status of this idea to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. We don't have an update to share and can't guarantee a commitment to deliver on this feature request but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

 

In the meantime, to avoid the preheader showing, you can manually post your campaign to Facebook using the permanent URL.

Caitlin_M
Administrator
Status changed to: Not Currently Planned

At this time, we are not making updates to the social posting tool to remove the preheader when sharing to Facebook. You can manually share the URL on Facebook.

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