Use of Segments with advanced editor
I have been a Constant Contact subscriber for several years.
Constant Contact has been behind the curve with email automation compared to other providers.
I have always been disappointed that I could not save advanced searches to use the same criteria again and new prospects are added to my list.
This problem was recently solved with the SEGMENTS feature.
BUT...
I have chatted with customer support and discovered that the SEGMENTS feature does not work when using the ADVANCED editing feature. You can only select from LISTS to send an email.
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I need to only target emails that have purchased certain products, and segments lets me select for that.
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But since segments are not selectable when sending an advanced HTML email, I have to:
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Refresh a segment
Clear a similar list
Add the segment to that list
Then select that list fo mailing.
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Which defeats the purpose of having segments in the first place. (segments updates whenever you chose to mail to a segment so it stays current, which eliminates these extra, tedious steps)
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It seems that not implementing segments as a "send to" option when using the advanced editor is a major omission.Â
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I'm sure your better customers, with larger lists, and custom HTML emails are disappointed by this omission. And are searching for alternative providers.
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Please consider adding Segments to the "mail to" options of the advanced editor as quickly as possible or I will have to leave constant contact.
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Thanks,
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William Williams
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I need to do this each time I mail to keep the list current,
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All thei