Product Ideas

Hello,  It would be wonderful to see the data labels in the graph view.  Possible?  Easy fix? ... View more

Hello -- writing to express a need for personalized greeting details (think a leader's name or an associate's name) within a long-running automation (think 5 months) to not update based on other, unrelated lists being updated with new information (think a different associate's name being tied to the leader name for a separate campaign).    The fact that the personalized detail (in our company's example) changes out often, it's hard to do any sort of automation that is personalized and long-standing, because our leader's have multiple associates we communicate with them about, and so the name in that field is constantly updating.  ... View more

Hi, One thing I miss about the bulk email service I used to use is that it had a link to view the email online: "View this email in your browser." Constant Contact posts the emails to your cloud and has that information on the sender's admin area after the email is sent or scheduled, but the reader has no knowledge of it. Having that link in the email would make the email easier to post in social media (by copying the URL and pasting it in their social media, etc. ... View more

It would be great if we could save some questions (in the custom field) for repeated use in the event software. There are a couple questions that we ask for most the events that we host. It would save us time not to have to manually type them in for every event. ... View more

Email has Bounced ... View more

I would like to suggest that there be a function to move an email campaign to a landing page. To do so would save so much time and energy - it is important for us to be able to update without changing the link each time. Thank you ... View more

I would like to be able to drag and drop icons within the social media post tool to re-order them. It is clunky to need to delete and re-load to get images in different orders. I would like to be able to preview the clickthrough, not just what people see as they scroll by.  ... View more

I would like to send a questionnaire that I am able to what the responses are for those that completed the questionnaire.  For Example if Suzie filled out the questionnaire I can see what she responded to all of the questions and it would be helpful to see compared to others how did her answers compare.  It would be great if all of the respondents and their answers could be downloaded into an excel document with the names on the left the number of questions across the top.  Each cell would have the response A,B,C or D for example. ... View more

We signed up for SMS. Was disappointed to learn that applying selection criteria to the SMS list is not yet functional (the option is there, but grayed-out.) This means that the only organic option is to send SMS messages to the entire SMS list.   There is a jump-through-the-hoop workaround. This requires tagging all your SMS records with an SMS tag. Then use that tag to build your segment. Then export the segment, and re-upload it as a List. You can then use that List for an SMS send. That's a lot of hoops to jump through for functionality that should already be there.   Please let us know when we can apply selection criteria to our SMS lists. Thanks! ... View more

This "blank" page is not easy to use:  https://app.constantcontact.com/pages/campaigns/email#/edit/activity/297fd634-dee7-4f24-8cae-b71132d72f74 it appears to be a mess. Even the suggestion-sending is unfriendly. Give the user the ability to start with a full blank, uncluttered  8 1/2"  X 11" page window-- as it is now it is a very small unfriendly window. Allow for the ability to create text boxes and drop text of images on the blank page. Allow for resizing of text boxes or images independent of the home blank page.   --Thank you! Louie (813) 310-1990--cell     ... View more

I see that you changed the way that contacts are listed, adding "SMS status" and removing the date they signed up. But I still need to be able to sort the list by the date they were added. It's very useful to see it on the list. Please add it back. ... View more

When scrolling and editing items on a page, see screen shot, once you edit one and close it returns to the first page not the page you were working on. It can be confusing and time consumming.  ... View more

"We're having difficulty saving your work please try again later" Just wanted to give feedback about the error message, it would be better if the error message would give out more specific instructions on what to do next when there's or how to troubleshoot it.  ... View more

Last week, I was able to see the click-to-open rate for each individual email on the Reporting page. But today, all I see is the click rate. Please return the click-to-open rate to that page. It's an important statistic. ... View more

After a campaign runs, I'd love a report generated that comes to my email. The report would have campaign summaries for the month. Contacts gain/losses for the month. This would be great for my meetings.  I love Constant Contact—so many apps are so horrible. Yours is a breeze!!!!!!! ... View more

Just as you can copy an existing email as an invitation email for an event, it would be great to be able to copy landing page layouts as well, rather than start from scratch or a template. My situation was that instead of using event configuration for an event, we started with configuring a sign-up form and landing page. Rather than start over with a new event and rebuild its landing page, it would have been nice to copy the one that was made into the new event. ... View more

With email and phone verification a reverse prospecting option would be great. I have clients who leave phone or email only or can't read info so it is more a guessing game. If you offer something like that please disregard my request and let me know how that could be done. Thank you ... View more

Unlike other social media platforms, Facebook has two ways that you can be followed by your audience. Audiences can either LIKE your company page or they can FOLLOW your company page... each of these two methods for following your company page leads to the same result and should be added together for the total number of followers... I see that Constant Contact is only counting of these categories of followers but should be counting both of them for a true reflection of followership. ... View more

Please let the ap show details of our meetings and the status of the emails sent to support them.  ... View more