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A deleted contact - can you find a deleted contact

OTAS
Rookie
0 Votes

I know our Mayor was in Constant Contact for a long time.  Now he is not there in the contact list at all. Can we tell if he was deleted, when and by who.?  Thanks

 

Top Answer
William_A
Administrator

Hello @OTAS ,

 

You can try re-adding the contact's email address as a single contact, or as part of a type/past multiple or file upload import. You may be able to look through his engagement activity to see if he had bounced or unsubscribed, which may indicate the why he may have been deleted at some point by the account owner or a manager. Beyond that we wouldn't really have any further insight, especially if it's been several months or years since the deletion.


1 REPLY 1
William_A
Administrator
0 Votes

Hello @OTAS ,

 

You can try re-adding the contact's email address as a single contact, or as part of a type/past multiple or file upload import. You may be able to look through his engagement activity to see if he had bounced or unsubscribed, which may indicate the why he may have been deleted at some point by the account owner or a manager. Beyond that we wouldn't really have any further insight, especially if it's been several months or years since the deletion.


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William A
Community & Social Media Support
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