The person who is shown as the 'account owner' is no longer with our organization. How do I go replacing her?
Account Owner?
1 reply
Best reply by William A
Hello @LanceD2021 ,
If you're unable to login using the current account owner's credentials, or unable to access their email for forgotten username/password and MFA reset processes, then we'd need you to call general support. That way we can securely confirm a few details, go through our standard protocols, and get a case submitted to a team lead for the account ownership transfer.
For more info on Account Ownership transfers, please see our main article on the topic.
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