Add the TikTok icon to email campaigns

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ColeenF0
Constant Contact Partner
0 Votes

Hi! I don't see the tiktok icon to add to email campaigns. I only get the options to add 6 icons total but I think more are available. Can someone please assist?

 

Thanks!

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @ColeenF0 ,

 

Based on the testing I did in your account, the main email template you've been sending out is still using the old 3ge builder (distinguished by the big orange continue button in the top-right corner), which won't have the TikTok icon available. 

 

For your account at this time, you'd need to select a template that's on the Cross-Platform Editor (CPE) builder, or just recreate the template from scratch. Once you're on a template that's using the CPE, TikTok will be an available option for the social button block.

 

See also:

Making the switch from 3ge to CPE


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

5 REPLIES 5
William_A
Administrator
0 Votes

Hello @ColeenF0 ,

 

Based on the testing I did in your account, the main email template you've been sending out is still using the old 3ge builder (distinguished by the big orange continue button in the top-right corner), which won't have the TikTok icon available. 

 

For your account at this time, you'd need to select a template that's on the Cross-Platform Editor (CPE) builder, or just recreate the template from scratch. Once you're on a template that's using the CPE, TikTok will be an available option for the social button block.

 

See also:

Making the switch from 3ge to CPE


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Bootyful-Boudoir
Marketing Expert
0 Votes

Are there only 4 icons available in the new edition editor?

I have up to 6 socials...

William_A
Administrator

Hello @Bootyful-Boudoir ,

 

Please see the linked article on adding social icon blocks for a list of the available options, and how to manage which appear in your email for linking to.

 

If you have a social platform you wish to link to that isn't included, then you'd need to add a custom social icon by inserting an icon-sized image, and then linking that way. Generally 100x100 is the absolute largest ever recommended due to mobile image sizing functionalities.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Bootyful-Boudoir
Marketing Expert
0 Votes

For some reason the side panel wasn't scrolling, so I couldn't see the "Add Network" button at the bottom.


I don't know if it was a bug or browser issue, but I got it to work eventually.

ColeenF0
Constant Contact Partner
0 Votes

Thanks for your help!

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